Privacy Policy

We recognize the importance of protecting personal information and in order for all employees to comply with the law on the protection of personal information and follow basic policies and compliance program, we constantly declare that we will continue to improve our personal information protection management system by focusing on the changes in social demands.

I.Compliance on the Protection of Personal Information · Program Planning

We have a compliance program that prevents risks such as unauthorized access to personal information, loss of personal information, destruction, falsification and leakage. We also formulate and implement set criteria, rules and procedures for proper handling and operation of personal information.

II.Organizational Activities on the Protection of Personal Information

1. We will carry out the following activities for the implementation of basic policies.

2.All employees will comply with the laws and regulations on the protection of personal information.

3.A person will be appointed and be responsible for the protection of personal information. He/She will be given responsibility and authority concerning the implementation and operation of the compliance program.

4.A person will be appointed and be responsible for the protection of personal information. He/She will carry out internal audits on the practice of personal information protection.

5.We will request business partners and their representatives for the cooperation on the protection of personal information.

6.Everyone will be able to read our basic policies on the protection of personal information in our website. We will review and improve our compliance program from time to time.

III.Handling of Personal Information

1. We respect and respond to the request for individual rights such as individual privacy rights and whether to disclose, correct or delete personal information within a reasonable period of time.

2.Collection, Use, and Provision of Personal Information In collecting, using and providing personal information, we clarify the purpose of collection for individuals, limit the scope of usage on collected personal information and handle them appropriately.

3.Implementation of Safety Measures
We will maintain management regulations as well as implement safety measures within the company to avoid any trouble such as leakage of personal information outside of the company or unreasonably falsification.

IV.About Handling Personal Information
We are working on improving our safety measures so that we can properly manage your personal information and prevent unauthorized access, loss, destruction, tampering, leakage, etc. However, we may offer or disclose information without your consent if it falls into the following exceptional cases:

1.In accordance to the rules of court and provision of laws and regulation; and,
2.In cases where it is deemed necessary to protect serious interests such as life, health, property, etc of the person concerned and of our company.

V.We collect and use your personal information for the following services (hereinafter referred to as ‘our services')

1.Any information gathered will be automatically deleted in six months.
Any information obtained from our company will only be available in six months and will be automatically deleted after six months.
There will be times that we may ask for your personal information.
In any case, any response from you will be at your own will.

2.We will ask you for your personal information.
We may ask you for your personal information in order to identify and contact you.
Please be advised that you do not need to answer the following information we will ask: E-mail address · Full name · Postal code · Address · Telephone number But please take note that some services cannot be used unless you answer specific questions.

3.Your registered personal information may be associated with other information managed by our company.
For example, whether you are a customer who frequently contact us or not, we will compare your information with our management system and see whether you have already been our customer.

4. Personal information will be used the following way.
The personal information that will be asked of you will be used for the following purposes:
・For us to reply when we receive inquiries
・When it is necessary for us to contact customers for some reasons
※Please be advised that we do not use any personal information for purposes other than the above-mentioned unless we have your consent.

5.Personal information will not be disclosed to third parties. We will not disclose your registered personal information to third parties.
However, if there is an order of disclosure by the court and/or government and we deem it appropriate, we will disclose your personal information.

6.Personal information is managed carefully.
We implement strict security measures to prevent the loss, misuse and falsification of personal information under the control of our company.
Personal information is kept in a safe and secured environment where ordinary clients cannot access.
In addition, registered personal information in our company can only be accessed by a few administrative staff.

7.Registered personal information will be erased automatically.
In our company, your registered personal information will be automatically and completely erased from the database after six months after the completion of your report.

Customers who wish to delete their registered personal information at an earlier time, please contact us through e-mail.
In this case, please write the following information in the inquiry column: ‘For deletion of registered information'.
Also, please send your name and control number. Registered personal information will be deleted upon receiving the request.

E-mail: igeno@dna.jpn.com

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